What is Freshbasket.ie and Fresh Basket Limited?

Freshbasket.ie is an online platform operated by Fresh Basket Limited, a company that offers home delivery of fresh items in Ireland. We provide a wide range of fresh groceries, including fruits, vegetables, meat, dairy products, and more.

How does Freshbasket.ie work?

Freshbasket.ie allows customers to conveniently browse and select their desired fresh items from our website or mobile app. Once the order is placed, our team carefully source the fresh items and delivers them to the customer's doorstep, either by our team or by a courier service.

What regions in Ireland does Freshbasket.ie deliver to?

Freshbasket.ie currently offers home delivery of fresh items across Ireland. Certain items may not be available to ship to all locations. In such case we will contact you to arrange any alternative solutions Please contact our customer support for the most up-to-date information on delivery locations.

What kind of fresh items can I find on Freshbasket.ie?

Freshbasket.ie offers a wide variety of fresh items, including fruits, vegetables, herbs, meat, seafood, dairy products, bakery items, pantry essentials, and more. We strive to provide the highest quality and freshest products to our customers.

Are the fresh items on Freshbasket.ie sourced locally?

At Freshbasket.ie, we prioritize sourcing from local farmers and suppliers whenever possible. We believe in supporting local businesses and reducing the carbon footprint associated with long-distance transportation. However, some specialty items may be sourced from other regions or countries to ensure a diverse range of products for our customers.

Can I customize my fresh item order?

Yes, you can customize your order on Freshbasket.ie. We offer options for selecting specific quantities, choosing preferred sizes or varieties of certain items (e.g., organic or non-organic), and adding special instructions for the delivery team. However, please note that customization options may vary depending on the availability of the requested item.

Are the fresh items on Freshbasket.ie organic?

Freshbasket.ie offers a range of organic fresh items. You can easily identify organic products on our website or app by looking for the "organic" label or filter option. We are committed to providing options for customers who prefer organic produce and other organic food products. You can also contact our customer support for sourcing organic items which are not listed on the website. We will take all efforts to source the organic item for you.

What are the delivery charges for Freshbasket.ie?

Delivery charges for Freshbasket.ie may vary depending on your location and order size. We strive to keep our delivery charges as low as possible while maintaining high-quality service. You can find detailed information about delivery charges during the checkout process on our website or app.

Do freshbasket.ie offer local pickup for orders?

Yes, FreshBasket.ie offers local pickup for orders. You can select this option during checkout. We advise you to contact customer care to arrange a pickup time.

Can I return or exchange fresh items purchased from Freshbasket.ie?

Due to the nature of fresh items, we are unable to accept returns or exchanges once the order has been shipped. However, if you wish to cancel becose of any specific reason, please contact our customer support team, and we will be happy to assist you in resolving any concerns.

More details can be found on our Refund and Return Policy page.